Returns must be pre-authorized. Contact us before sending anything back; we'll email a return authorization form and, for full-price domestic orders, a free prepaid shipping label. Fill out the form below to get started.

Return Policy

• Must be initiated within 14 days of shipment (in-store pickup orders count as shipped once marked "Ready for Pickup").
• Once approved, items must ship back within 5 days.
• Items must be unworn, unaltered, unwashed, and have all original tags attached.
• Original shipping/handling charges are non-refundable.
• Free return shipping applies only to full-price orders using our prepaid label.
• Sale items may be returned for store credit or exchanged (customer pays shipping); a $10 restocking fee applies to the first item, $5 for each additional item.
• Final Sale items (including all Archive Sale items) cannot be returned.
• Exchanged items being returned again must ship back within 5 days of delivery.
• Returns must arrive within 30 days of original shipment. COD returns will be refused. Please retain tracking info.

International Returns

Same 14-day and 5-day timelines apply. Customer covers return shipping and must provide a tracking number within 5 days of approval.

Refunds & Processing

Approved refunds are issued to your original payment method within 5 business days of receipt (your bank may take longer to post it). You'll get an email confirmation. Unused prepaid labels expire after 5 days, after which return shipping costs become the customer's responsibility.

Repairs

Love your item and want to fix it? Fill out a repair request.